Summary: This is your business. You set your own hours. Always answer your phone when possible.
The biggest complaints from clients are, "my real estate agent never answers my phone calls". Is your voicemail greeting set? Some agents update their greeting daily to reflect their schedule. Example, "Thanks for calling, it's Jan 1st and I am out of the office today, however your call is important to me and I will return all calls tomorrow, Jan 2nd at 10am". Don't be a secret agent, tell people you sell real estate and tell them your hours of operation.
Do your clients know that you can receive text and emails on your phone? Are you setting their expectations? Not all clients will email and text. There are still handfuls of clients that want an actual phone call. When you first meet with a client, the number one question should be is how they want to be contacted and how often.
If you always answer your phone when possible and make appointments for the times you want to work, you can actually appear to work 24 hours a day and 7 days a week when in reality you don't.
~ Jennifer Clark VIP Realty Platinum~
~ Jennifer Clark VIP Realty Platinum~